Can a low amount of oil cause our hot water pipes to freeze?

We have oil heat. Meaning the oil heats the water, and the hot water is used for both our hot water and radiator heat. Our pipes froze over the weekend. Our landlord came over today and told us it was because we didn’t have enough oil in our tanks. Is this true? He said that [...]

Lime or Iron buildup?

I have a water softener down cellar, and it is a new thing to me. never have had one before. I know that I’ve slacked on putting the salt in regularly, and I think this is what causing my problem. Within the past week, the shower is just dribbling out, the sink faucet has lost [...]

our radiant heat doesn't seem to be working, any thoughts?

we recently bought a house, the first floor has radiant heat, yet it’s very cold and so far we can’t get the temp above 55 degrees F. we are very new to this type of heat and really don’t know much about it. we’re really worried about the pipes freezing as it’s been dipping into [...]